QEF HOMECARE SERVICE

Professional, Proud and Passionate

What is the QEF Homecare service?

The Homecare service is the delivery of hospital prescribed medicines directly to your home or other appropriate location ( for example your place of work) Your hospital team is still fully  responsible for the clinical aspects of your treatment. They will keep your GP up to date with any changes to your care.

 

 

Why Choose QEF Homecare service?

The patient is at the heart of everything we do, from out drivers to our customer support team we all have one common purpose, delivering uncompromising patient care. QEF Homecare uses our own in hour pharmacy to guarantee the safety and quality of service for our patients 

press to zoom

press to zoom

press to zoom

press to zoom
1/3

OUR MISSION

Delivering uncompromising patient care through partnership

Are you a new QEF Homecare patient?

E7AC6D3B-9A1E-46DF-8E19-B030D8E9A0D9.jpeg

We understand that joining a new service can be a daunting process and you may have a lot of questions. We have compiled a list of frequently asked patient questions to give you a better understanding of how the service works. Please download our patient leaflet using the button below.

Of course if you have any further enquires do not hesitate to call the QEF Homecare service team who will try their upmost to answer any of your questions.

Homecare service team : 0191 445 8577

Are you an existing QEF Homecare patient?

66E8D047-6867-49C9-B320-2105655680F0.jpeg

If you are an existing customer that has a query about the delivery of your medication, please contact our customer service team on 0191 445 8577 

If you are an existing customer that has a query about any changes to your medication please contact your clinical team. 

If you would like to leave feedback about how you are finding the service so far please use the button below. 

If you have any further enquires do not hesitate to call the QEF Homecare service team who will try their upmost to answer any of your questions.

Homecare service team : 0191 445 8577

Are you a pharmacist or Homecare professional looking for more information? 

BD517BF3-0C0A-4E85-84B2-FE879B6FB906.jpeg

QEF Homecare service currently supplies speciality medication via home delivery to over 1000 patients within Gateshead and the surrounding areas. 

For more information on how the QEF Homecare Service works please download the following document.

For a more in depth information you can request our client brochure by emailing: ghnt.qef-outpatient-pharmacy@nhs.net 

or alternatively please call: 0191 445 857

What our patients have to say

Homecare (Facebook Cover).png

"I am delighted with the current service after suffering many mishaps at the hands of the 2 previous providers. It is wonderful to have things running so smoothly after so many years. Thank you!! "

of patients asked said they rated our service Good or Very Good.

92.2%

"Very pleasant and helpful staff for ordering and dispensing my medicine. Happy with the service from pharmacy to delivery service."