QEF Pharmacy Services

Homecare Medicines Service

Out Patient Pharmacy Dispensing

Wholesale Distribution Authorisation

Over the Counter Sales

QEF Pharmacy to Home 'Homecare Medicines' Service provides a medicine delivery service for patients who are treated with speciality medicines that can be delivered directly to their home address. This prevents patients attending Hospital for appointments and waiting for the medicine to be dispensed. We have developed a robust partnership with the Trust which supports the prescribing and supply of these speciality medicines e.g. Rheumatology, to over 700 patients both within and outside the Gateshead area.

Wholesale Distribution Authorisation 

Site Registration 46779

​​QEF Pharmacy Services hold a Wholesalers license which allows us to procure, hold and distribute medicinal products. We have a dedicated QDA [H] site, which allows us to sell and supply medicines (including Controlled Drugs) to our other Healthcare providers in the market, whom are appropriately registered. If you would like more information, or wish to further enquire about our services, please contact us below. 

Out Patient Pharmacy Dispensing 

Outpatient services are offered to help free up hospital resources to spend more time on inpatient care. This allows QEF Pharmacy Services to provide focused services for our customers.


The Pharmacy is managed to provide safe, efficient services to support our patients to deliver reduced waiting times and significant savings, which are then reinvested into the Trust. We aim to offer all of our customers the best possible experience when visiting our site.


Your feedback is important to us, to identify what we are doing well or where we can improve. On site we have a viewpoint customer feedback stand where you can tell us about your time with us.

Over the Counter Sales

QEF Pharmacy Services offers a range of over the counter medicines to support you and your family. We are conveniently located on Level 2 in the Emergency Care Centre [ECC] next to Costa. Our counter staff are fully trained to offer you help and guidance on the extensive range of medicines to manage coughs and colds, flu symptoms and health treatments, from both trusted, bests selling brands and cheaper, generic alternatives to cater for all.​ 


We offer the best selling and trusted brands as well as the cheaper generic Pharmacy Only brands and Our Medicines Counter and Pharmacy team staff who available to provide you with expert advice to allow you the best outcome and advice when taking your medicines.


Customer feedback

"We would like thank John and his staff for all the great service. We've used the pharmacy on several occasions and have found all the staff to be unfailingly polite, pleasant and efficient. 

"Having both worked in the NHS we are aware of the pressures on staff and have found the team to be extremely helpful on all occasions.  We are sending this as we wanted to ensure their good work is recognised and to let them know they are appreciated."

Opening Times

​Monday – Friday

8:30 am – 6 pm

(closed lunchtime 1.30 pm to 2 pm)

​We are located in the main ECC Building on Level 2, QE Hospital, Gateshead.


Telephone Number:  (0191) 4456453

Email address: ghnt.qef-outpatient-pharmacy@nhs.net

QE Facilities Outpatient Pharmacy,

Queen Elizabeth Hospital,

Sheriff Hill,


Tyne and Wear,

NE9 6SX.

QE Facilities Limited. Registered office: Estates & Facilities Department, Queen Elizabeth Hospital, Old Durham Road, Gateshead, NE9 6SX, United Kingdom. Registered Number: 09019497. QE Facilities Limited is part of the Gateshead Health Group. QE Consultancy, QE Transport, QEF Pharmacy Services & QE Procurement, are registered trademarks.