QEF Specialist Transport

 

QE Facilities Transport Services provide a dedicated and tailored transport service based at the QE Hospital in Gateshead in the North of England.

 

We provide specialist transport of medical and confidential resources throughout the country. We deliver a 5 star, cost-effective, time critical, secure, bespoke and professional transport solution that meets ever increasing customer and statutory legislation requirements.  

 

Due to the success of our service in the past twelve months our fleet operations has grown significantly with planed future expansions into other bespoke transport solutions. 

 

Customer Feedback.

"I was very touched by the dedication and professionalism that you demonstrated, not only in ensuring that you went above and beyond your role in bagging up the samples within the practice, but also in your actions when you returned home and found a stray sample.

 

You returned the sample to the department, after first noting down the full details of the patient that could have potentially been affected by the delay so that this could be followed up today.

 

I have checked the patient results and can confirm that the sample has been reported and that there was no detrimental effect on the sample.

 

The patient in question, who may be quite concerned about having laboratory tests carried out, will have no knowledge of the actions that you have taken to ensure that she receives the best care possible.  However you have clearly demonstrated that it is a wide team who look after our patients and that you are an asset not just to the QEF team but to the hospital team in general.

 

Thank you very much for your care and dedication."

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"I was hoping you could pass on my thanks to the team who attend a difficult discharge on ward 4.  Due to the quick thinking of the crew that attended a bariatric patient was able to get home rather than delay her discharge by 24 hours.  The crew that attended was L, C and J.

 

Could I also mention how helpful your pts crew's are overall,  always happy to help and a smile on their faces, as discharge coordinator on ward 4 its helpful to have a good working relationship with the PTS crew and I feel we  are managing just that.  Special thanks to the crew named above and to Alan,  Caroline and Kayleigh.  They all always go the extra mile and it is really appreciate".

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