QEF Domestic & Laundry Services

QEF are extremely proud of our Domestic Services Teams, who on a daily basis deliver extremely high standards of cleaning and infection control, and who constantly score higher against national performance standards. 

 

Given the critical nature of what our domestic services team deliver on a daily basis QEF place great emphasis on regular training, motivation and strong leadership, underpinned by ridged set processors and auditing programs to ensure our high standards are being maintained. 

 

Our overall aim is to maintain high standards and constantly review our processors and technology to ensure we are continually improving our service delivery. 

In line with all services, we place great emphasis on our patient and customer experience, given a hospital is usually a very daunting place for most visitors, all QEF employees are encouraged to interact, assist to dovetail in to the Trusts aims to deliver the best patient and visitor experience possible. With our teams delivering QEF’S company values each day, Professional, Proud and Passionate

 

As authority to the above, and our service delivery, employees and ethos we are delighted to provide the latest benchmarking service audit scores 

Gateshead Health NHS foundation trust.
 

  • National benchmark – 98.1% 

  • QEF Actual – 99.94%

 

QEF Linen Services.

QEF manage all of the Trusts Linen and uniform requirements to meet the ever changing needs of needs of the Gateshead Trust and its employees. Our dedicated Linen Services works to the highest standards of Hygiene and ensures the Trust is provided with plentiful on time supplies which are closely monitored within the depar Linen stock at Ward/Department level is checked daily (Monday-Friday) to ensure supplies to the optimum level. Requests for any additional items can be made 24/7 ensuring a constant supply is readily available. 

 

Staff uniforms – QEF ensure that Trust employee uniforms are available at the flexible request of the trust, the service includes and measuring, tailoring, repairs and embroidery service.